Returns & Refunds

At VELOURA-STOP, we carefully process every order. Please review the following policy before completing your purchase.

All Sales Are Final

We do not accept returns, exchanges, or refunds after a purchase has been completed.

Please make sure you review the product details, specifications, size, color, and shipping information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, incorrect, or missing from your order, please contact our customer support team as soon as possible.

Include:

Your order number
A description of the issue
Clear photos or video of the product and packaging

We will review the information and, where appropriate, determine an available resolution.

Change of Mind

We do not accept returns or refunds because of a change of mind, incorrect selection, personal preference, or simply not wanting the product after purchase.