Terms of Service

Last Updated: September 28, 2026

Welcome to VELOURA-STOP. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. About Our Store

VELOURA-STOP is an online retail store offering fashion, beauty, accessories, lifestyle, and other products to customers.

Our products may be fulfilled through third-party suppliers, fulfillment partners, and shipping providers.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities

• Attempt to gain unauthorized access to our website or systems

• Copy, reproduce, or misuse our website content without permission

• Interfere with the operation or security of our website

• Provide false or misleading information when placing an order

We reserve the right to restrict or terminate access to our website where reasonably necessary.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colors, appearance, packaging, measurements, and other details may vary slightly from images displayed online due to screen settings, manufacturing variations, or supplier updates.

We reserve the right to correct errors, update product information, or change product availability at any time.

4. Prices and Payments

All product prices are displayed on our website at the time of purchase.

Prices, discounts, promotions, and availability may change without prior notice.

Payment must be successfully completed before an order can be processed.

We use third-party payment processors to securely process transactions. We do not generally store complete payment card details on our own systems.

5. Orders

When you place an order, you agree to provide accurate and complete information.

After placing an order, you may receive an order confirmation by email. Receiving an order confirmation does not necessarily guarantee that an order cannot subsequently be cancelled due to circumstances such as product availability, pricing errors, payment issues, suspected fraud, or other legitimate reasons.

If we need to cancel an order after payment has been received, any applicable refund will be handled according to our Refund Policy and applicable law.

6. Shipping and Delivery

Orders are shipped using available delivery and fulfillment partners.

Delivery times shown on our website are estimates and are not guaranteed. Delays may occur because of:

• Carrier delays

• Customs processing

• Weather

• Incorrect shipping information

• High order volumes

• Other circumstances outside our reasonable control

For additional information, please review our Shipping Policy.

7. Returns, Refunds and Exchanges

Unless otherwise required by applicable law, all purchases are final.

VELOURA-STOP does not generally accept returns, exchanges, or refund requests after a purchase has been completed.

If you receive a product that is damaged, defective, incorrect, or missing, please contact our customer support team with your order details and supporting photos or videos so that we can review the situation.

For complete information, please review our Returns & Refunds Policy.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

8. Promotions and Discounts

Promotional offers, discount codes, and special offers may be subject to additional terms.

We reserve the right to modify, suspend, or terminate promotions at any time where reasonably necessary.

Unless specifically stated otherwise, promotional offers cannot be combined.

9. Intellectual Property

All content on the VELOURA-STOP website, including logos, brand names, text, graphics, images, product presentations, designs, and other materials, is owned by or licensed to VELOURA-STOP or its respective rights holders.

You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment providers, analytics tools, shipping providers, fulfillment partners, advertising platforms, and other service providers.

Your use of third-party services may also be subject to their own terms and privacy policies.

VELOURA-STOP is not responsible for the independent practices, policies, or services of third-party providers.

11. User Reviews and Content

If you submit reviews, comments, photographs, or other content to our website, you agree that the content is accurate and does not violate the rights of another person.

You must not submit content that is unlawful, abusive, fraudulent, defamatory, or otherwise inappropriate.

Where permitted by law, you grant VELOURA-STOP permission to use submitted content for legitimate business and promotional purposes.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or modify website features for maintenance, updates, security, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, VELOURA-STOP will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your violation of these Terms, misuse of our website, or infringement of another person's rights.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable requirements.

The updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted means that you acknowledge the updated Terms.

17. Governing Law

These Terms are subject to applicable laws and regulations governing your use of our services.

Where required, disputes will be handled by the courts or applicable dispute-resolution authorities having lawful jurisdiction.

18. Contact Us

If you have questions regarding these Terms of Service, please contact us:

VELOURA-STOP
Email: support@veloura-stop.com

Thank you for choosing VELOURA-STOP.